Last Updated: September 28, 2026
At Bhavna Organics, we respect your privacy and are committed to protecting the personal information you provide while using our website.
Our website is https://bhavnaorganics.com/.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you when you use our website or place an order.
1. Who We Are
Bhavna Organics operates the website https://bhavnaorganics.com/ and provides online shopping for products including premium dry fruits, flavoured almonds, A2 Cow Ghee and other food products.
For privacy-related questions, you can contact us through the contact details provided on our Contact Us page.
2. Information We Collect
When you browse our website, create an account, contact us, or place an order, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping/delivery address
- City, State and PIN code
- Order and product information
- Payment and transaction-related information
- Account information, if you create an account
- Information you provide when contacting customer support
- Technical information such as IP address, browser type and device information
WooCommerce normally stores information such as the products ordered, customer’s name, email, phone number and billing/shipping address to process orders.
3. How We Use Your Information
We may use the information collected to:
- Process and fulfill your orders
- Confirm and communicate about your orders
- Arrange delivery of products
- Process payments
- Provide customer support
- Respond to enquiries
- Manage customer accounts
- Improve our website, products and services
- Prevent fraudulent or unauthorized transactions
- Maintain website security
- Meet applicable legal, accounting and regulatory requirements
We only use information for purposes reasonably connected with operating and improving our services.
4. Payment Information
Payments made through our website may be processed through third-party payment providers such as Razorpay, depending on the payment methods enabled on the website.
When you make a payment, certain information required to process or support the transaction may be shared with the payment provider, such as your name, contact details, billing information, order amount and transaction information. WooCommerce recommends that stores disclose this type of data sharing in their privacy policies.
Payment providers may independently process personal and transaction information according to their own privacy policies and applicable requirements. Razorpay’s customer privacy notice describes information such as name, address, email, phone number, transaction information, IP address and technical information that may be processed in connection with its services.
Bhavna Organics does not intentionally store your complete card, UPI PIN, CVV or other sensitive payment credentials on its website.
5. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain customer sessions and support shopping and checkout functionality.
Cookies may be used for purposes such as:
- Maintaining your shopping cart
- Keeping you logged into your account
- Remembering website preferences
- Improving website performance
- Supporting security
- Understanding website usage
Some third-party services, including payment or analytics services, may also use cookies or similar technologies according to their own policies.
The specific cookies used may depend on the WordPress, WooCommerce, payment and other plugins installed on the website.
6. Shopping Cart, Checkout and Account Information
When you add products to your cart or place an order, information necessary to process the transaction may be collected.
This can include your:
- Name
- Phone number
- Email address
- Billing address
- Shipping address
- Order details
- Payment method
- Transaction status
Customers may also create an account where this feature is enabled.
WooCommerce provides settings allowing store owners to control guest checkout, account creation, privacy notices and personal-data retention.
7. Who We Share Your Information With
We may share necessary information with trusted third parties when required to operate the website and fulfill your order.
These may include:
- Payment service providers
- Delivery and shipping partners
- Website hosting and technical service providers
- Website security and spam-prevention services
- Analytics or website-performance services, where enabled
- Government, regulatory or law-enforcement authorities where legally required
We only share information that is reasonably necessary for the relevant service or legal requirement.
For example, payment and shipping services may require customer and order information to process payments or fulfill deliveries.
8. Order and Customer Data Retention
We retain customer and order information for as long as reasonably necessary to:
- Complete and maintain records of transactions
- Provide customer support
- Handle refunds, returns or disputes
- Meet accounting and legal requirements
- Prevent fraud
- Maintain business records
The exact retention period may depend on the type of information and applicable legal or business requirements.
9. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Request an export of certain personal information
- Contact us regarding concerns about how your information is handled
Some information may need to be retained where required for legal, accounting, security or legitimate business purposes.
10. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. Embedded Content
Pages on our website may contain embedded content such as images, videos, maps or other content from third-party services.
Embedded content may behave similarly to visiting the third-party website directly and may allow that third party to collect information according to its own privacy policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Bhavna Organics through the contact information provided on our Contact Us page.
Website: https://bhavnaorganics.com/
Email: info.bhavna.organics@gmail.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, payment methods, technology or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
